Welcome to our jewellery platform. In order to ensure that you can enjoy our high-quality customised service, please read the following information carefully:
Design and Communication: The design of this type of product is more complicated, so we suggest communicating with our design team in detail to ensure the final product meets your expectations. We will finish the design layout within 24 hours after we communicate all details. Payment Methods: These products support instalment payment. Just deposit US$100.00 to start. Production Cycle: Due to the complexity of the production process, the production cycle is 30 days. We'll update you on the progress in the meantime. We kindly ask for your understanding and patience during this period.
Return Policy: Due to the special nature of customised products, no return or exchange will be accepted for non-quality problems. If the product has quality issues, please contact us within 7 days after receiving the goods, and we will provide repair or remake services. Warranty Service: We provide one year of free warranty service for all customised products. Repairs beyond the warranty period will be charged appropriately.
Design Confirmation: Once the customised design is confirmed, it cannot be modified. Therefore, please be sure to check all design details in detail before confirmation. Delay and Compensation: If there is a delay due to force majeure, we will notify you in the first instance and negotiate a reasonable solution.
In order to help you understand the process of customising our Fine Setting Hip Hop Jewellery and to ensure that each piece is perfectly suited to your expectations, we have created a detailed guide to the customisation process. Please feel free to contact us after reading it so that we can provide you with the best customisation service.
Note: We charge $100 USD for a painting layout. The amount is paid to the designer. This means we do not support a full refund if you are not satisfied. We can only negotiate a 10%-20% refund.
3D design drawing is the first step. At this stage, our professional designers will use advanced 3D modelling software to create a realistic digital model based on our layout and requirements and preliminary design sketches. This 3D model not only accurately shows the appearance and structure of the jewellery, but also helps you fully understand every detail of the finished product before production.
Once the sketches are confirmed, we will enter the production phase. Our team of artisans will transform the design drawings into physical objects using state-of-the-art technology and traditional handcrafting techniques. Each piece of jewellery is finely ground, set, and polished to ensure the highest quality.
At each stage of production, we conduct strict quality checks to ensure that every stone is securely set and every detail is flawless.
Regular Updates: During the production process, we will provide you with regular progress reports, including production photos and videos, so that you can keep track of the production progress in real time. You can also contact us at any time to find out the current production status.
Thank you for choosing us for your fine set custom hip hop style jewellery. We look forward to creating a unique piece of art for you. Please feel free to contact us with any questions you may have.
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