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We proudly offer worldwide shipping for all custom jewelry orders, using reliable carriers and secure packaging. Every shipment is fully insured and includes a tracking number, so you can rest easy knowing your piece is on its way, safe and sound.
Thank you for reading this post, don't forget to subscribe!We ship using FedEx, DHL, or UPS express delivery services. All options are fast, reliable, and fully trackable. Shipping costs are calculated based on the destination country or region.
Shipping Method: FedEx / DHL / UPS
Shipping Time: 4–7 business days
Shipping Cost:
– FREE for orders over $100
– From $20 to $35 for orders under $100 (exact amount depends on country or region)
Note: For addresses including PO Boxes or APO/FPO, we can only use USPS (12–15 business days).
All packages include a premium presentation box, protective packaging, and no jewelry-related labels for added security.
For our small business (B2B) customers, we offer custom packaging services. You may request to have your own brand logo printed on the jewelry box. This is ideal for resale or private label purposes.
Every order is automatically insured at no extra charge. If your package is lost, delayed, or arrives damaged, we will file a shipping claim and arrange a free replacement or refund for you.
Please note that you may incur customs duties and taxes depending on your country’s policies. These charges are not collected by Kegan Design and are the buyer’s responsibility once the parcel reaches your destination.
We provide:
– A commercial invoice
– HS code declaration (custom jewelry)
– Accurate product value and origin
Applies to all countries, including (but not limited to): United States, Canada, Australia, European Union, and the UK.
Q: Can I choose between FedEx, DHL, or UPS?
A: Yes, let us know your preference and we will do our best to use that carrier.
Q: Will I receive a tracking number?
A: Yes — we email you the tracking number within 24 hours after dispatch.
Q: Are customs fees included in my order?
A: No. Customs taxes or duties are determined by your country and are not included in your payment to us.
Q: What if my package is lost or delayed?
A: No worries — your order is fully insured. We’ll handle the process and provide a replacement or refund if needed.
Q: Can I use my own brand on the jewelry box?
A: Yes! Small B2B customers can request customized packaging with their brand logo on the jewelry box.
Email us anytime at： info@kegandesignjewelry.com
Back to Custom Process: https://kegandesignjewelry.com/how-to-customize/
Submit a Question: https://kegandesignjewelry.com/contact/
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